Active Directory

Networking is the foundation of every IT service. The demand for a fast reliable network is now a basic expectation. These new standards are a driving force, encouraging the continuing trend towards remote working, business expansion and the move towards internet-based, value-generating services.


Embracing changing capability

The shift to new networks is utilising apps, voice and video services through consolidated, managed connections. IceFire Global understands that the network is the most critical IT component. It needs to be optimised and expertly managed to provide a platform capable of supporting the business through change, and give an exceptional experience for users and customers.


IceFire Global offers our customers the following networking and communications services:

  • Service: Managed Network Services - WAN, SIP, LAN, Remote Access, Firewall/IPS
  • Design: Voice and video enabled, wide and local area network architecture, resilience and performance
  • Optimise: Virtualisation, acceleration, integrated cloud services
  • Manage: SLA, performance

As demand grows for accessible, efficient and mobile IT working, the problem of business security increases exponentially.  Tablet devices and smart technology have permanently changed the way we expect to work, but addressing the risks they pose must become a priority, and fast. Threats need to be truly understood, policies updated and tools deployed to protect corporate data.


Agile business security

As IT services advance to support businesses better, the profile of malicious security attacks change.  A framework of policy, process, technology and auditing needs to exist to protect each IT component from external threats such as Trojans, Botnet, DDoS, Phishing, Malware, Click Jacking and Cross-site Scripting. These attacks are delivered via USB, website, email, and increasingly, the vulnerabilities of smartphone working. The probability of internal data breaches only increases as businesses grow in size and across locations.
IceFire Global combines policy, service and technology to ensure the right balance between security and business flexibility.  IceFire Global is highly experienced with heavily regulated companies, providing external, auditable IT services that meet a wide range of standards.


Disaster recovery planning

A defined and robust plan to manage the process of restoring applications and data back to users and customers is no longer optional. Pressures to deliver as part of a business-to-business supply chain or providing a consumer service means downtime is not an option.  
Such necessity has driven investment in the transformation of IT services, enabling both resilience and an upgraded service capability.  IT services can be designed to be highly available, moved to the cloud or protected (in a more traditional way) to provide quick recovery.  Management and automation tools provide seamless IT service availability and the execution of accessible recovery procedures.

The infrastructure of your IT systems is core to the reliability, scalability and security of your business. It is the combined set of hardware, software, networks and facilities that equip your people to deliver your service; it needs careful scrutiny and proper management to safeguard your business on a daily basis.


Flexing with change

As a dynamic business, the agility to flex strategically is your biggest asset; but if your infrastructure is not built to accommodate this level of change, change means risk – not competitive advantage.   Rapid growth, changing strategic focus, mobile working, efficiency and security – the wrong infrastructure could make addressing any one of these issues a significant problem and damage your competitive position in a rapidly evolving market.


The right foundations - Outsource to IceFire

If you do not have the skills, budget or resource to manage this considerable project in-house, outsourcing your infrastructure provides expert help where you need it most. We renew, re-build and strengthen with minimum intrusion, downtime and expense. The foundations of your business will be highly efficient, robust, and poised to flex with growth or strategic change. And when it comes to maintaining your new infrastructure, we can do that too – on-site, off-site, whatever works best for your business.

Outsourcing to IceFire helps you get your business back in your hands, ensuring you can act fast to seize opportunities with perfect confidence and strength.

Enterprise applications provide automation and control to multiple business processes. We help businesses transform existing applications to meet changing needs and shifting competitive capabilities.
Embracing new innovations such as cloud (platform as a service), mobile devices, web 2.0 and social media tools reinforces the need for an agile infrastructure.  A transformed network and data centre further create new opportunities for value creation through innovative combinations of new application models.

Delivering your competitive advantage

At Icefire Global we understand the impact applications have on a business and how important expert management is to protect and enhance employee and customer satisfaction. IceFire Global works with customers to transform applications: improving user experience, automating processes, increasing efficiency and managing reporting and information capabilities to ensure the right data is delivered to an ever more demanding user base.

IceFire Global drives new value with the following applications services:

Service: Infrastructure-as-a-service, application sourcing

Design: Virtualised platforms, mobile, cloud, availability, scalability, integration

Optimise: Performance, resilience, mobility

Manage: Real-time user experience monitoring, availability SLA, capacity management

We deliver completely flexible outsourced IT services to the most agile, forward-thinking businesses in the mid-market. We understand that dynamic businesses need freedom to flex strategically without the shackles of high-risk IT. Outsourcing isn’t a package: it’s the highest level of service we provide to our customers. And because service is about flexibility above all else, we deliver our services however, wherever, at whatever level feels right for you. 


Simplicity, not complexity

We cut through the complexity to deliver supportive IT strategies shaped around your business vision to create breathing room where it counts, when it counts.  Whatever stage your business is at, we make it simple. We can host it, manage it, build it, deliver it – in house, off-site, with your team or without them. We work to your comfort levels: no pressure, no ultimatums. Our services work around the component parts of your business – people, infrastructure and applications – delivered through the proven, best-in-class ITIL framework.


Complete flexibility

If you want to start small, that’s fine by us. We can take responsibility for a particular area of your business IT, and if your business changes, our service can flex to accommodate you.
If you need to react quickly – sudden growth, market changes, rapidly shrinking margins – outsourcing can provide a quick tactical response at any level that suits.
And if you want the weight of IT responsibility off your shoulders for uncompromised strategic focus and a highly competitive IT strategy, our expertise will deliver it with fully accredited, world-class service for total peace of mind.


Key benefits of our outsourced IT services:


  • Freed-up capital and zero commitment to carry the weight of hardware and software assets
  • Stabilised, predictable monthly costs
  • A productive staff supported by appropriate technology
  • Use IceFire Global's scale to streamline processes, reduce risks and focus on increasing efficiency for the business
  • Provide accurate business insight from a strategic perspective
  • On-hand expertise to cover talent deficit
  • Agility to respond fast to market or technology developments
  • An IT strategy that builds towards your strategic objectives


Long Term

  • An empowered workforce realising potential as focus shifts from maintenance to innovation
  • Fully collaborative, mobile, millennial working environment for greater staff engagement, productivity and client satisfaction
  • Enhanced and protected competitive advantage with ‘IT thinking’ fully integrated into your business strategy
  • No distraction: focus is on strategy, not housekeeping




IceFire Global - The Mark Of Excellence

IceFire makes it easy to securely manage and protect applications, systems, devices and data to help organizations of all sizes fully deliver on the promise of technology. Our simple yet powerful software - combined with hardware and services - provide scalable, integrated solutions to drive value and accelerate results. Whether it's Windows infrastructure, the cloud and mobile computing, or networks and databases, we dramatically reduce complexity and risk to unlock the power of IT.

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